Phone warning explained

What does “Camera Failed” mean?

The camera app or camera hardware could not initialize normally.

Common causes

  • Another app using the camera
  • Low storage or software fault
  • Physical camera damage

What to try first

  1. Close camera-using apps
  2. Restart
  3. Test front and rear cameras in the built-in app

What not to do

  • Do not tap or strike the camera module
  • Do not grant camera access to untrusted apps
Stop if the phone is unsafe

Disconnect power and stop using a swollen, smoking, leaking, physically damaged or extremely hot phone. Contact the manufacturer or a qualified repair provider.

When support may be needed

Contact the carrier for account, SIM/eSIM, PUK, coverage or network-lock issues. Contact the manufacturer or qualified repair provider when the warning follows impact, liquid, unsafe heat or persistent built-in hardware failures.

Related troubleshooting guides

Sources and further help