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Phone Error & Warning Library

Find out what a phone warning usually means, what to try first, what to avoid and when a carrier or manufacturer may need to help.

SIM Not Supported

The phone is rejecting the installed SIM or eSIM, often because of a carrier restriction or incompatible activation.

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Invalid SIM

The phone or network cannot accept the current SIM credentials.

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No SIM

The phone is not detecting an active physical SIM or eSIM line.

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SOS Only

The iPhone is not registered for normal service but may still reach emergency networks.

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Emergency Calls Only

The phone has limited network access and is not registered for normal service.

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No Service

The phone cannot register with its carrier for normal cellular service.

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PUK Locked

The SIM requires a carrier-issued PUK after too many incorrect SIM PIN entries.

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Moisture Detected

The phone has disabled wired charging because it detected moisture or conductive debris near the port.

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Charging Paused

Charging has stopped temporarily, commonly because of temperature, moisture or an enabled battery-protection feature.

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Temperature Warning

The phone is outside its safe operating-temperature range.

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Unable to Activate

The phone or cellular line could not complete activation.

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iMessage Waiting for Activation

Apple's messaging service has not completed activation for the selected phone number or account.

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Storage Full

The phone has too little free storage for normal operation, updates or new files.

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Update Failed

The phone could not download, verify or install a software update.

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Camera Failed

The camera app or camera hardware could not initialize normally.

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Mobile Network Unavailable

The phone cannot reach or register on an eligible mobile network.

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