Phone warning explained

What does “Temperature Warning” mean?

The phone is outside its safe operating-temperature range.

Common causes

  • Sun or hot vehicle exposure
  • Heavy use while charging
  • Battery or hardware fault

What to try first

  1. Stop demanding use
  2. Disconnect charging
  3. Move the phone to a shaded, room-temperature area

What not to do

  • Do not refrigerate or freeze it
  • Stop using a swollen, smoking or leaking battery
Stop if the phone is unsafe

Disconnect power and stop using a swollen, smoking, leaking, physically damaged or extremely hot phone. Contact the manufacturer or a qualified repair provider.

When support may be needed

Contact the carrier for account, SIM/eSIM, PUK, coverage or network-lock issues. Contact the manufacturer or qualified repair provider when the warning follows impact, liquid, unsafe heat or persistent built-in hardware failures.

Related troubleshooting guides

Sources and further help