Phone warning explained

What does “No Service” mean?

The phone cannot register with its carrier for normal cellular service.

Common causes

  • Coverage or outage
  • Disabled or failed SIM/eSIM
  • Account suspension or incompatible model

What to try first

  1. Check another location
  2. Restart and re-enable the line
  3. Verify account and outage status

What not to do

  • Do not change undocumented APN values
  • Do not assume unlocking will fix an outage
Stop if the phone is unsafe

Disconnect power and stop using a swollen, smoking, leaking, physically damaged or extremely hot phone. Contact the manufacturer or a qualified repair provider.

When support may be needed

Contact the carrier for account, SIM/eSIM, PUK, coverage or network-lock issues. Contact the manufacturer or qualified repair provider when the warning follows impact, liquid, unsafe heat or persistent built-in hardware failures.

Related troubleshooting guides

Sources and further help