What does “No SIM” mean?
The phone is not detecting an active physical SIM or eSIM line.
By NavinPublished 2026-10-02
Common causes
- SIM tray or card problem
- eSIM line disabled
- Temporary software or carrier issue
What to try first
- Restart
- Check that the line is enabled
- Inspect and reseat a physical SIM while powered off
What not to do
- Do not insert metal into the SIM slot
- Do not erase an eSIM before confirming reactivation
Stop if the phone is unsafe
Disconnect power and stop using a swollen, smoking, leaking, physically damaged or extremely hot phone. Contact the manufacturer or a qualified repair provider.
When support may be needed
Contact the carrier for account, SIM/eSIM, PUK, coverage or network-lock issues. Contact the manufacturer or qualified repair provider when the warning follows impact, liquid, unsafe heat or persistent built-in hardware failures.