What does “Emergency Calls Only” mean?
The phone has limited network access and is not registered for normal service.
By NavinPublished 2026-10-02
Common causes
- Coverage loss
- SIM or account issue
- Network selection or compatibility problem
What to try first
- Restart and check Airplane Mode
- Confirm the SIM line is active
- Contact the carrier if other phones have service
What not to do
- Do not guess PIN or PUK codes
- Do not factory-reset as the first step
Stop if the phone is unsafe
Disconnect power and stop using a swollen, smoking, leaking, physically damaged or extremely hot phone. Contact the manufacturer or a qualified repair provider.
When support may be needed
Contact the carrier for account, SIM/eSIM, PUK, coverage or network-lock issues. Contact the manufacturer or qualified repair provider when the warning follows impact, liquid, unsafe heat or persistent built-in hardware failures.