What does “Moisture Detected” mean?
The phone has disabled wired charging because it detected moisture or conductive debris near the port.
By NavinPublished 2026-10-02
Common causes
- Actual moisture
- Condensation
- Debris or a damaged cable/port
What to try first
- Disconnect the cable
- Power down if safe
- Let the port dry naturally in a ventilated place
What not to do
- Do not use heat or compressed air
- Do not insert metal or pour liquid into the port
Stop if the phone is unsafe
Disconnect power and stop using a swollen, smoking, leaking, physically damaged or extremely hot phone. Contact the manufacturer or a qualified repair provider.
When support may be needed
Contact the carrier for account, SIM/eSIM, PUK, coverage or network-lock issues. Contact the manufacturer or qualified repair provider when the warning follows impact, liquid, unsafe heat or persistent built-in hardware failures.